How can we help?
For account help, billing questions, refunds, or privacy requests, email the Diju team.
Account or training questions
Tell us what you were trying to do and what happened. Include the email associated with your account, your browser or device, and a screenshot if useful. Never send your password, payment card details, or integration keys.
Subscriptions and refunds
Manage your subscription in Plans & billing. Your trial does not charge you automatically. If you have paid and want a refund, email us within 30 days of the payment with your account email and payment date. Do not include full card details.
Your data
Contact us to request access to, correction of, export of, or deletion of your personal data. We may need to verify account ownership before acting. Disconnect intervals.icu in Settings to stop that connection; disconnecting does not remove activities already imported.
Training and health
Diju is an AI training tool, not a medical service. For pain, injury, or a health concern, contact a qualified health professional. Support is not an emergency service.